Privacy Policy

 

Last updated: 26 February 2026

This Privacy Policy explains how

Healing Space – Christoph Willi
Friedmattstrasse 21
6260 Reiden
Switzerland

(“Healing Space”, “we”, or “us”)

processes personal data when you visit our website, create an account, subscribe to our newsletter, or use our digital video courses.

Data processing complies with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

1 Controller

Healing Space – Christoph Willi
Friedmattstrasse 21
6260 Reiden
Switzerland

Email: chris@healing-space.online
Phone: +41 79 681 09 98

2 Data We Collect

a) Contact data

When registering, purchasing, or contacting us:

  • name

  • email address

  • billing address

  • communications

b) Account data

When creating an account:

  • username

  • email address

  • login timestamps

  • course access and progress

c) Payment data

Payments are processed via external providers. These may process:

  • name

  • email address

  • billing address

  • payment status

Healing Space does not store full credit card details.

d) Technical data

When visiting the website:

  • IP address

  • date and time

  • browser

  • operating system

  • pages visited

e) Newsletter data

If subscribing:

  • email address

  • optional name

Unsubscribe anytime.

f) Cookies

Cookies are used to:

  • operate the website

  • enable login

  • ensure security

You can disable cookies in your browser.

3 Purpose of Processing

We use personal data to:

  • operate the website

  • provide video courses

  • manage accounts

  • process payments

  • send newsletters

  • communicate

  • ensure security

Legal basis (GDPR):

  • contract performance

  • legitimate interest

  • consent

4 Service Providers

Hosting

metanet AG
Switzerland

Website system

WordPress and LearnDash

Video platform

Vimeo Inc.
USA

Payment providers

Stripe Inc.
USA

PayPal Europe
Luxembourg

Security and CDN

Cloudflare Inc.
USA

Newsletter

Sent via email infrastructure or provider.

5 International Transfers

Some providers are outside Switzerland or EU.

Transfers rely on:

  • Standard Contractual Clauses
    or

  • legal safeguards

6 Data Retention

Data is stored:

  • account data: while account exists

  • billing data: up to 10 years

  • newsletter data: until unsubscribe

  • technical logs: limited period

7 Security

We use:

  • SSL encryption

  • secure servers

  • restricted access

8 Your Rights

You have the right to:

  • access

  • correction

  • deletion

  • restriction

  • portability

  • objection

Contact:

chris@healing-space.online

9 Changes

This policy may be updated.

10 Contact

Healing Space – Christoph Willi
Switzerland

Email: chris@healing-space.online

Status: 26 February 2026